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How to Fix iPhone Touch Screen Not Working in iOS


iPhone screen got 'stuck' and the iPhone touch screen not working? This article offers effective methods to fix "iPhone touch screen not working" problems. Besides, Bitwar iPhone Data Recovery is right here when any data loss issues happen.

Bitwar iPhone Data Recovery for Windows download Bitwar iPhone Data Recovery for Mac download

iOS 11 upgrades each time brings useful improvements in large part but also with some unavoidable and small bugs, such as iPhone touch screen not responding issues. If you are stuck on iPhone X touch screen not responsive or iPhone touch screen not working in iOS 11/11.1/11.2, please fix it using solutions below.

Solutions to fix iPhone touch screen not working error

Solution 1. Restart or Force Restart the iPhone Device

Although the help is minimal, you can restart your iPhone to fix your iPhone screen not responding issue by the following steps. In many cases, the touch screen will work as usual after the device reboots.

Solution 2. Clean your iPhone screen

If something oily or liquid remained on your iPhone screen, the iPhone 8 or iPhone X touch screen would be unresponsive. Then, check and clean your filter with a soft cloth.

Solution 3. Adjust 3D Touch Sensitivity

Sometimes, iPhone 3D Touch sensitivity will cause iPhone touch screen not working issue. Therefore, check it and try to fix the iPhone touch screen not working problem.
1. Navigate to Settings.
2. Tap General.
3. Tap Accessibility.
4. Select the 3D Touch.
5. Scroll down and tap on the 3D Touch
6. Now you can toggle 3D Touch On/Off, or you could scroll down and adjust the sensitivity to Light, Medium, or Firm.

Adjust 3D Touch Sensitivity

Solution 4. Free up Space on iPhone

If your iPhone has zero storage available, you may encounter the touch screen unresponsive issue. Therefore, it is recommended to verify and ensure that your iPhone has sufficient memory space by following the below steps.
1. Tap Settings from the Home, Choose General.
2. Click on Storage & iCloud Usage
3. Click on Manage Storage.

Free up Space on iPhone

Now, you will see the details of current memory status, including the available memory of your iPhone. If there is no more free space, you can delete some unwanted apps, files, photos, and other unnecessary contents to free up more space of your device.

Solution 5. Downgrade to Former iOS Version

As we know, not all generations of iPhones are suitable for upgrading to the new iOS 11 due to the incompatibility of the hardware. Therefore, some users might encounter the touch screen unresponsive after the iOS 11 update issue. So, you can downgrade your iPhone from iOS 11 to iOS 10 to solve the touch screen not working issue.

Solution 6. Reset your iPhone

You can try resetting your device to factory settings if the touch screen is completely unresponsive. How to reset your iPhone or iPad?
1. Go to Settings and Click on General.
2. Select Reset.
3. Select Erase All Content and Settings.

Reset your iPhone

When fixing the error " iPhone touch screen not working ", this will delete all data in your iPhone device, including photos, messages, contacts, etc. Thus, experienced users will think of recovering data, How to effectively retrieve data from the iPhone?

How to Recover Data from the iPhone?

After you fix the error "iPhone touch screen not working" successful, you should restore the data right away. You can consider using the recommended software like Bitwar iPhone data recovery. It is the best data recovery software for iPhone, which has user-friendly experience and wizard operation. You can recover the data by only three steps and easily find the lost data, even if you are not familiar with computer operations. It offers you two recovery modes: Recover from an iOS device and Recover from an iTunes Backup. Both of these recovery options can help you recover missing photos from your iPhone. Therefore, you can choose whether you have backed up iTunes or not.

Download and Install Bitwar iPhone Data Recovery

iTunes can help Bitwar iPhone Data Recovery to find the deleted data with more details. So first, Install Bitwar iPhone Data Recovery software on your Windows or Mac.

Download Bitwar iPhone Data Recovery:



Tip: Bitwar iPhone Data Recovery can directly detect whether iTunes is installed on the computer, and download the installation components directly without installation. If there is an installation or a computer that has backed up Apple data using iTunes, it can directly select the feature to scan from the backup.

The first time to access the iPhone needs to install the necessary fruit and devices, with a time of 3-5 minutes, please be patient.

How to Fix iPhone Touch Screen Not Working in iOS

Steps to Recover Lost Data from iPhone:

Recover from iOS Device

Step 1: Launch Bitwar iPhone Data Recovery and Connect iOS Device to the Computer

Launch the Bitwar iPhone data recovery program on your computer and connect your iPhone to the computer via a USB cable. Select the default recover mode "Recover from iOS Device" and wait for the program to identify the connected iPhone.


Step 2: Select the type of files

After the iPhone has been identified, the program jumps to the Select File Types page automatically. Select the files type and then click "Start Scan". Then the software will quickly scan the iPhone to find all the existing data. You should keep your iPhone connection during operation.

 Start Scan

Step 3: Preview and recover data

After the scanning, the data to be scanned on the iPhone will be displayed out with the number of types on the left. You can click them and preview the data to make a selective. Then mark them as you want and click "Recover" button to save them on your computer very well.

Preview and recover lost data  

According to the above operation, the lost data have been recovered successfully from the iPhone.

2、Recover from iTunes Backup

Step 1: Make sure you've backed up with iTunes

Make sure you've backed up your iPhone with iTunes before. However, backup is not too late now. For information on how to back up with iTunes?refer to How to back up with iTunes?

Recover from iTunes Backup

Start the Bitwar iPhone data recovery program and select the recovery mode "Recover from iTunes Backup File". Then select the backup file which you want to recover. If the backup file is not displayed, you can manually find your backup file by click "Browser..."

Select Phone

Tips of finding the backup file:

  • For Windows 7 operating system or higher: \ Users \****\ AppData \ Roaming \ Apple Computer \ MobileSync \ Backup \

  • Windows X: \Documents and Settings\****\Application Data\Apple Computer\MobileSync\Backup

  • Mac OS X:〜/ Library / Application Support / MobileSync / Backup /

Note: **** is the user login name, such as the Administrator.

Step 2: Select the file type to recover the required data

After you selected the backup file, the next steps are similar to "Recover from iOS Device". You can select the file type you want to scan, after scanned, preview the data and select all data you desire then click on the "Recover" button.

As a result, "recovery from an iTunes backup file" has also been successfully restored.


If your iPhone touch screen is not working, you can solve it calmly after reading this guide. If you lost data during the fix operation, Bitwar iPhone Data Recovery is recommended as it's easy-to-use and, most importantly, it can help rescue your iPhone data.

Bitwar iPhone Data Recovery for Windows download Bitwar iPhone Data Recovery for Mac download

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